Privacy Policy

Last updated 3 August 2026

Privacy Policy

At Rahi Trek & Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website or booking our trekking and travel services.


1. Information We Collect

When you visit our website or make a booking, we may collect the following information:

  • Full Name

  • Email Address

  • Mobile Number

  • Postal Address

  • Date of Birth (if required)

  • Government-issued ID details (for permits and registrations)

  • Emergency Contact Information

  • Payment Details (processed through secure payment gateways)

  • Any other information voluntarily shared during booking or communication


2. How We Use Your Information

We use your information to:

  • Process and confirm your bookings.

  • Arrange permits, accommodation, transportation, and other travel services.

  • Communicate important trek updates and travel information.

  • Respond to your inquiries and provide customer support.

  • Improve our services and website experience.

  • Comply with legal and regulatory requirements.


3. Information Sharing

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only when necessary with:

  • Government authorities for permits or legal requirements.

  • Hotels, campsites, transport providers, and local partners involved in your booking.

  • Payment gateway providers for secure transaction processing.

  • Law enforcement agencies when required by applicable law.


4. Payment Security

All online payments are processed through trusted and secure payment gateways. Rahi Trek & Travels does not store your complete debit card, credit card, UPI PIN, or banking credentials on its servers.


5. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings, although some website features may not function properly.


6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to maintain high security standards, no method of online transmission or electronic storage is completely secure.


7. Third-Party Links

Our website may contain links to third-party websites. Rahi Trek & Travels is not responsible for the privacy practices, content, or security of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.


8. Your Rights

You have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal data, subject to applicable legal and operational requirements.

  • Withdraw consent for promotional communications at any time.


9. Children's Privacy

Our services are not intended for children under the age of 18 without the consent of a parent or legal guardian. We do not knowingly collect personal information from minors without appropriate authorization.


10. Policy Updates

Rahi Trek & Travels reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page, and the updated version will become effective immediately upon posting.


11. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us through the official contact details available on the Rahi Trek & Travels website.

By using our website or booking a trek with Rahi Trek & Travels, you acknowledge that you have read, understood, and agreed to this Privacy Policy.